- Unable to Login with Username and Password or Reset the Password
- Please ensure that you are using the correct domain to Login or for Resetting the Password. Syngrafii has different domains based on location: US – sign.syngrafii.com, Canada – sign.syngrafii.ca, Europe – sign.syngrafii.eu. Some clients are on a Private Brand Instance. Please contact Syngrafii Support for further details.
- What are the supported browsers for a Video Signing Room session?
- How to add New Members to any existing account and assign roles?
- How to add an iinked Seal™ and use it in documents?
- How to white label my Syngrafii pages and emails?
- Where can I see my Syngrafii Usage and Invoices?
- How can I customize my Packages depending on my needs?
- How to CC or BCC a Completed Package to Non-Signers
- How To Add Multi-Factor Authentication in VSR™
- How To Manage the Notifications Sent After Documents are Signed
- How To Allow Editing of Documents by Signers
- How To Change the Advanced Options in a Package
- How To Enable VSR™ Signers to Review Documents Before Signing
- How To Review Documents Before Signing (VSR™ Packages only)
- How To Control Flattening of Form Fields
- How To Manage the Video Recording Options for a VSR™
- How to Manage the Types of Signatures Used in a Document
- Set Your Signing Defaults
- How do I Template/Pre-template my documents?