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Once logged in, if you are an Administrator, on the homepage, click on Invite to invite new members or Members to manage existing members.
Alternatively, from any other page, click your name in the top-right corner and select Members.
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On this page, use the Invite a Member section to add members to your Organization.
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Enter First Name, Last Name, and Email, then click Send Invitation. All fields are mandatory.
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The member gets added to your list of Invited members, and an email invite is sent to the member to join your organization. Once the member accepts the invitation, they are added to the Active members list.
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When you select a member from the Members list, their profile will appear in the right panel. This includes their Profile information and assigned Roles. If you are on the Enterprise plan (which supports multiple brands), a Branding tab will also be available, allowing you to assign a specific brand to that member. Member profiles can be updated here and once completed you can save any changes made by clicking on the Save button.
Profile
Roles > Basic
Roles > Advanced
Branding
- You can remove a member using the Delete button or temporarily turn off their access using the Disable toggle switch. Deleted and disabled members will appear in the Deleted and Disabled members lists, respectively. The key difference is that deleted members must be re-invited to rejoin the organization, while disabled members can be re-enabled at any time using the toggle switch. However, Packages of these members will be retained on the platform.
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You can also view whether Multi-Factor Authentication (MFA) is enabled or disabled for each member’s Syngrafii account. The MFA Disabled list displays members who have not enabled MFA, along with their last login timestamp.
See:- How to Enable Multi-Factor Authentication on your Syngrafii Account - Organization Administrators (OAs) can now enable or disable MFA for individual members directly from the Member Management section, provided the member has already configured MFA at least once using their mobile number.
- Select any member on the Members page.
- On the Member Management panel on the right, under the Profile tab, scroll down to the Multi-Factor Authentication section.
- Here you can enable or disable the Require Mobile MFA toggle.
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In the screenshot below, the member had previously configured MFA and verified their mobile number, so the toggle switch is active.
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In the example below, the member has not configured MFA even once, and their mobile number has not been verified. As a result, the toggle switch is not active.