If a signer does not agree with the contents of a document, a specific transaction, or the terms and conditions outlined in a signing Package, they have the option to decline the Package. Once a signer declines, the Package is automatically rescinded, meaning no further signing actions can take place. The Package status will update to reflect the decline, and the sender will receive a notification indicating that the signer has chosen not to proceed.
An optional custom message can be entered and sent to the Package owner explaining the reason for the signer declining to sign the Package.
An email notification will be sent to all other signers as well to let them know that the Package has been rescinded.
- The MasterFile Audit Trail will keep track of the Package being declined and rescinded.